Qatar, Middle East
The ability to select, staff, train and supervise all Valet/Laundry employees.
The ability to develop and control operating budgets, determine requirements for capital expenditures, linen and consumable items.
The ability to forecast labor and process the daily payroll.
The ability to administer and control all Laundry/Valet operations to achieve standards and objectives.
Is directly responsible for efficient and productive valet operation.
Seeks to maintain the highest quality of care for both guest and employee clothes/uniforms.
The ability to organize and direct all meetings with staff.
The ability to ensure all staff is exposed to constant training and refinement on an on-going basis.
The ability to maintain good working relationships with all departments in the hotel.
The ability to develop production schedules to meet Housekeeping and Food and Beverage requirements.
The ability to participate in inventories of all uniforms, linens and supplies as well as an inspection checklist for Laundry/Valet.
The ability to participate in the daily routine of receiving, handling, tagging, spotting, cleaning, pressing and packaging of all guest or staff clothes.
The ability to requisition and handle all equipment and chemicals in Laundry/Valet as well as train those in the department in their proper use and care.
The ability to monitor a maintenance program for all equipment developed by Engineering.
The ability to establish and implement energy conservation policies and procedures. The ability to check washing formulas, making corrections and improvements whenever possible.
The ability to maintain a clean and organized working environment in the Laundry/Valet department at all times.
The ability to handle telephone calls professionally and courteously with a helpful attitude to the guest and to fellow employees.
The ability to assist in the pick-up and delivery of guest clothing.
KEY RESULT AREAS
Accurate timely delivery of linen products to all departments.
Responsible for accurate quantitative delivery, based on daily delivery to concerned areas; and uniform for staff members.
Achieve productivity targets.
Accurate accounting of daily linen, movement into and out of the hotel’s staff uniform and guest laundry.
Keep all work areas clean and presentable.
Fluent in English; spoken and written
Previous Housekeeping Experience in a 4-5 Star Hotel
Previous experience in Supervising a Laundry team
Thorough understanding of correct manual handling techniques
Understanding of safe chemical practices.
‘Can do’ attitude and a high level of energy
Able to work well independently with minimal supervision
Contact: Housekeeping Super
Job ID: 90967913